Quality Score
⚙️Optimization🔗Aliases: QS · Ocena kvaliteta
Quality Score (QS) is Google's 1-10 rating per keyword that measures ad relevance, expected CTR, and landing page quality. Higher QS = lower CPC.
QS is calculated per keyword, not per campaign or ad. It consists of 3 components: Expected CTR (40%), Ad Relevance (30%), Landing Page Experience (30%). Average QS below 5 is a red flag — you're paying 100-200% more in CPC than competitors with QS 8+. Improving QS is the simplest optimization for quickly reducing CPC.
QS = fn(Expected CTR, Ad Relevance, Landing Page Experience)
Aliases: Pozicija oglasa
Ad Rank is Google's formula for ranking ads in the auction — it combines your bid, Quality Score, and expected extension impact to determine position.
Ad Rank is calculated for each auction (not globally). If you have max bid $2 and QS 8, while a competitor has max bid $3 and QS 4, your Ad Rank can be higher — and you actually pay less. This is why Quality Score is so important: it lets you beat richer advertisers. The formula is more complex than just described — it also includes Ad Relevance thresholds and context-specific factors.
Ad Rank = Max Bid × Quality Score × (Extensions + Context factors)
Landing Page Experience
⚙️Optimization🔗Aliases: LP Experience · LPE
Landing Page Experience is the Quality Score component that measures how useful, fast, and relevant your destination (landing page) is for the user who clicks the ad.
Google measures LP through multiple signals: Core Web Vitals (LCP, CLS, INP), mobile-friendliness, page load speed, text relevance (keyword match between ad and LP), presence of a clear value proposition, absence of 'deceptive practices' (bait-and-switch). Rating: Above Average, Average, Below Average. Below Average = QS drops 2-3 points. Most common issue: slow mobile loading (LCP >2.5s).
Expected CTR
⚙️Optimization🔗Aliases: Očekivani CTR
Expected CTR is Google's prediction of how likely your ad is to be clicked — adjusted for position. Component of Quality Score (40% weight).
Expected CTR is always normalized to the top 4 position — so it fairly compares an ad in position 1 to an ad that would be in position 1. Google looks at historical CTR for your keyword + ad combination (historical performance), then compares that to competitors for the same query. Rating: Above Average, Average, Below Average. Below Average = competitive ad copy is mandatory to recover QS.
Ad Relevance
⚙️Optimization🔗Aliases: Relevantnost oglasa
Ad Relevance is the Quality Score component that measures how closely your ad matches the query that triggered it — semantic match between keyword and ad copy.
If an ad for 'buy clothes' contains only generic text like 'Online shop. Best prices.' — Ad Relevance is Below Average. If the headline contains 'Buy Clothes Online' — Ad Relevance is Above Average. Tip: use Responsive Search Ads (RSA) with 15 headlines and 4 descriptions, and pin the primary keyword headline to position 1 (so Google can't hide the most relevant copy).
Negative Keywords
⚙️Optimization🔗Aliases: Negativne ključne reči
Negative Keywords are words you actively DON'T want your ad to show for — they block budget waste from irrelevant searches (free, used, diy, jobs, etc.).
Negative keywords are the strongest budget protection tool. Typical negative lists for eCommerce: 'free', 'download', 'torrent', 'used', 'jobs', 'careers', 'diy', 'how to make'. Every campaign should have a minimum 50-100 negative keywords. Match types for negatives: Broad (blocks all phrase variations), Phrase (blocks only within phrase), Exact (only exact match). Tip: every month review the 'Search Terms' report and add new negatives.
Match Types
⚙️Optimization🔗Aliases: Tipovi poklapanja
Match Types determine when Google shows your ad relative to a user query — Broad Match, Phrase Match, Exact Match. Control precision vs reach.
Broad Match: widest reach, least control — Google may show the ad for synonyms, translations, and semantically 'similar' queries (often too stretched). Phrase Match: ad shows if the phrase appears in the query or in a modified form (order matters). Exact Match: most precise — only for exact match or very close variants. 2026 trend: Google pushes Broad Match with Smart Bidding (claiming the AI 'understands' them), but Phrase Match + negative keywords remains a safer strategy for controlled budget.
Broad Match
⚙️Optimization🔗Aliases: Širok match · Broad
Broad Match is the widest match type — Google shows the ad for any query it considers 'semantically relevant' to your keyword.
Broad Match is controversial. With Smart Bidding, Google claims the AI can understand 'user intent' and show relevant ads even on loosely related queries. In practice: on new accounts, it often leads to budget waste on totally irrelevant queries. Recommendation: use Broad Match only with (a) active negatives list (50+ words), (b) Smart Bidding strategy (tCPA, Max Conv Value), (c) stable conversion tracking infrastructure. Without all 3, prefer Phrase Match.
Exact Match
⚙️Optimization🔗Aliases: Tačan match
Exact Match is the most precise match type — ads show only for very precise variants of your keyword (including plurals, typos, close variants).
Exact Match is written in square brackets: [google ads serbia]. Since 2014, it's no longer 'literal' exact — it includes 'close variants': typos (googel ads), plurals (google adses), reordering (serbia google ads). Ideal for branded terms (your business name) and high-intent high-value keywords where you want maximum control. Combining branded Exact + non-branded Phrase is a proven foundational structure for Search campaigns.
Phrase Match
⚙️Optimization🔗Aliases: Fraza match
Phrase Match is the middle match type — ads show if the query contains your phrase in the exact order (with possible additional words before or after).
Phrase Match is written in quotes: 'google ads agency'. The ad shows for queries like 'best google ads agency london' or 'google ads agency for eCommerce', but NOT for 'agency google ads' (reordered). Sweet spot between Broad (too wide) and Exact (too narrow). Recommendation: use Phrase Match as default for 70-80% of keywords in a new campaign.
Ad Assets
(Ekstenzije oglasa)⚙️Optimization🔗Aliases: Ad Extensions · Extensions · Sitelinks · Sitelink Extensions
Ad Assets (formerly Ad Extensions) are additional elements attached to a base text ad - sitelinks, phone number, location, price, promotions - that increase ad size and CTR at no extra cost per impression.
Google renamed 'Extensions' to 'Assets' in 2022. Most common types: Sitelink (additional links to specific pages), Callout (short phrases without a link, e.g. 'Free shipping'), Structured Snippet (categorized lists, e.g. 'Services: X, Y, Z'), Call (click-to-call button), Location (address pulled from Google Business Profile), Price (product/service price list), Lead Form (form embedded directly in the ad). Assets feed into the Ad Rank formula - more relevant assets means a higher Ad Rank at the same bid. Recommended minimum: 4+ sitelinks, 4+ callouts per campaign.
Benchmarks:
- Sitelink minimum: 4+
- Callout minimum: 4+
Brand vs Non-Brand Campaigns
(Brend vs Ne-brend kampanje)⚙️Optimization🔗Aliases: Branded Search · Non-branded Search
Splitting Search campaigns into Brand (searches containing the business name) and Non-Brand (generic category searches) - a key structural decision for accurately measuring the real impact of advertising.
Brand campaigns (e.g. 'Digital Jelisavac Google Ads') typically have 2-3x higher conversion rates and 30-50% lower CPC because the user already knows the business - it's easy to 'win' your own name in the auction. Non-Brand campaigns (e.g. 'Google Ads agency London') attract colder traffic, cost more, but bring in new customers. Pitfall: merging both types into one campaign masks real efficiency - the average blended CPA looks good thanks to brand while non-brand quietly loses money. Separate budgets and target CPA per type are standard for accurately assessing advertising ROI.
Benchmarks:
- Brand CR (tipično): 8-20%
- Non-brand CR (tipično): 1-4%
Budget Pacing
(Trošenje budžeta)⚙️Optimization🔗Aliases: Ad Pacing · Delivery Method
Budget Pacing is the rate at which a campaign's daily budget is spent throughout the day - poor pacing means the budget runs out by noon and the campaign disappears from ad space for the rest of the day.
Since 2019, Google Ads uses only Standard delivery for Search/Shopping (spreads spending evenly across the day based on predicted traffic), since the old Accelerated delivery method was removed for those campaign types. Budget can still run out early if the daily cap is low relative to demand - visible through the 'Lost IS (budget)' metric. The fix isn't always a bigger budget - it can also mean narrowing targeting (match types, negative keywords, geo) so the existing budget covers the full day with more relevant traffic.
Preporučeni dnevni budžet ≈ Mesečni budžet ÷ 30.4
Experiment (A/B Test)
(Eksperiment / A/B test)⚙️Optimization🔗Aliases: Drafts & Experiments · Split Test · A/B testiranje
Experiment is Google Ads' native A/B testing tool - it splits traffic between the original campaign and a version with one change (bidding, ad copy, landing page) to measure the real effect of that change.
Found under Drafts & Experiments in the Google Ads UI. Process: create a draft change to an existing campaign (e.g. switching bidding from Maximize Conversions to tCPA), launch it as an experiment with a traffic split percentage (usually 50/50), let it run for a minimum of 2-4 weeks (enough for statistical significance), then compare results before applying the change to 100% of budget. Key difference from a 'just try it' approach: the experiment isolates ONE variable and removes seasonality noise because both versions run simultaneously.
Auction Insights
(Uvid u aukciju)⚙️Optimization🔗Aliases: Auction Insights Report
Auction Insights is a Google Ads report showing how your campaigns and keywords compare to other advertisers competing in the same auctions - competitive analysis straight from the platform.
Available at campaign, ad group, or keyword level. Key metrics: Impression Share (your share of impressions), Overlap Rate (how often you appear alongside a specific competitor), Position Above Rate (how often the competitor outranks you when you both show), Top of Page Rate, and Outranking Share. Useful for spotting new competitors entering the market (a sudden jump in Overlap Rate), and for judging whether a performance drop is your account's fault or increased competition.